[Troubleshooter] If my touchfoil™ is not responding what is the solution

If the touchfoil™ is not responding then please refer to the quick start guide you received during delivery. Please ensure you have followed these key steps:
  • Ensure the controller board is connected correctly.
  • Ensure the "Enabled Selected Control" box in the "Output" tab is checked.
  • Ensure the correct touchfoil driver has been selected.
  • Clean the gold contacts on the orange flexible circuit and re-connect the controller board
If you are still encountering problems please contact the visualplanet Customer support team.


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