[Troubleshooter] How to Filter An Unstable Mains Supply And Improve Mains Earth Stability

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To condition the electrical mains power travelling through your PC to the visualplanet touchfoil™, visualplanet recommend a 6 way Mains cond...

[Troubleshooter] Considerations when using visualplanet touchfoil™ with LCD

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The sensor should be set up with the coarse gain set as low as possible, but will still allow good positive touches. This means that there w...

[Troubleshooter] The visualplanet touchfoil™ requires specific touchfoil driver

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To obtain the relevant touchfoil driver for your visualplanet touchfoil™ please visit our Get interactive area. You will find out which tou...

[Troubleshooter] Serial Ball Mouse Issues and Plug and Play

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One of the problems with Plug and Play (PnP) is its tendency to detect and load drivers for devices you don't want to use. Although ther...

[Troubleshooter] Visualplanet touchfoil™ RS-232 Serial Device detected as a Serial Ball Mouse

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This solution will stop the occasional issue of the visualplanet's touchfoil™ controller being assigned to your computer as a "Seri...

[Troubleshooter] I have a touchfoil™ installed in front of an LCD and the cursor keeps jumping to the same location

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This is caused by interference with the outermost wire in the touchfoil™. To remedy the problem try: Reducing the coarse sensitivity slightl...

[Troubleshooter] If my touchfoil™ is not responding what is the solution

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If the touchfoil™ is not responding then please refer to the quick start guide you received during delivery. Please ensure you have followed...

[Multiple Foils] Can two touchfoils be placed next to each other

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Visualplanet have experience of touchfoils on separate pieces of glass which have a 1 mm separation and conductive tape on the glass edges. ...

[Troubleshooter] The Importance of Grounding

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Electrical interference can falsely trigger a touch event and may make the touchfoil unstable or unusable. You can tell if the touchfoil is...

[MA9] Foil Edge Setup

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Visualplanet's MA9 driver allows you to move the targets in the calibration routine. The Foil Edge function enables calibration of a tou...

[MA9] Uninstalling and removing the LMA9 software

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Please note: You will need to be ROOT user. (Care should be taken with the 'rm' remove command) Removing the LMA9 touchfoil driver o...

[MA9] Uninstalling and removing the WMA9 Software

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Please note: the WMA9 Driver must be stopped for full Uninstall This is best done with the 'Windows Task Manager'. Look for 'jav...